Privacy policy

We collect the information you provide when placing an order — your name, delivery address, phone number and email — as well as order history and, if you opt in, payment details processed by our payment partners.

Your data is used to fulfil orders, arrange delivery, send order updates, provide customer support, and — with your consent — share promotions and product recommendations.

We share the minimum necessary data with sellers, couriers and payment processors to complete your order. We never sell your personal data to third parties.

All data is transmitted over encrypted connections and stored securely. Payment details are handled directly by certified payment providers and are never stored on our servers.

You may request a copy of the data we hold about you, ask for corrections, or request deletion by contacting privacy@guranatwe.com.